Dufresne said Thursday that while Home Depot was co-operative, “that’s not always going to be the case.” He said his office welcomes the development of Bill C-27, which relates to federal privacy laws, citing the possibility of fines being imposed under the proposed legislation. While the OPC can offer findings and make recommendations, it does not have the power to levy fines or issue orders. The Office of the Privacy Commissioner of Canada, or OPC, began its investigation after a complaint from an individual, who alleged that Home Depot’s practices contravened the Personal Information Protection and Electronic Documents Act, the federal legislation which governs privacy in the private sector. After the OPC’s investigation, Home Depot agreed to halt using it. Since 2018, Home Depot had been using a tool from Meta, which owns Facebook, that measures how Facebook ads affect real-world outcomes, such as purchasing habits.
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